The Marketing Edge

If you have been following this blog and taking the steps I have outlined, you have put some significant social media tools in your marketing toolbox.  It's time to optimize your success.   

Every account you have created is valuable and every visitor to every account is valuable. Maximize the opportunity created by the visit. Solicit customer reviews, and make it easy for customers to post their reviews. Remember:   A consumer survey by the JC Williams Group ranked consumer content as the #1 aid to a buying decision, cited by 91% of respondents (JC Williams Group, 2006). 

Reward visitors for giving you their time and support with special offers, then create incentives for visitors to tell their friends so that their influence regarding your product grows.

Also use your social media accounts to LISTEN.  Ask questions, find out what matters most to the folks who take the time to visit your sites.  Be responsive and proactive to any comments posted.  Never be afraid of negative comments, let the way you handle a complaint say something positive about your commitment to serve your customer.

Make sure content is fresh and relevant.  Next week we will discuss simple, easy ways to update content and also impact search engine results so be sure to check back!

About Edge Media:  Edge Media is a full service, leading interactive agency located in Phoenix AZ serving local and national clients.  Edge Media specializes in innovative marketing strategies using cutting edge technology to deliver exceptional results for our clients.  Edge Media is a mobile advertising agency as well, with mobile app development capability and SMS marketing software systems to deliver bulk SMS  services in our campaigns.  Edge Media interactive agency strategies harness the power of multiple marketing channels together to deliver greater results than any single stand alone marketing channel.  For more info, visit us at http://www.edgemedia.biz and info@edgemedia.biz.  Don't forget to take advantage of our complimentary marketing consultation offer with one of our experienced marketing and advertising consultants!